Norwegian Cruise Line Cancellation and Refund Policy
Cancellation Updates:
Recent updates have been made to cancellation schedules and refund guidelines for various cruise lines. Contact your Sales Agent or our Customer Service department online, via email, or by phone at 1-800-427-8473 and ask about potential opportunities for flexible cancellation policies, rebooking opportunities and other options.
Norwegian Cruise Lines' Peace of Mind Policy
NEW [Temporary] Policy: For new and existing reservations for any voyage with an embarkation date through and including May 31, 2022, guests are free to cancel anytime up to 24 hours in advance of embarkation if the local official government prohibits non-essential travel abroad.
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Cancellation fees for cruise, air, land and other charges will follow the schedule below and apply to all guests on the reservation. Cancellation fees for air, land and other add-on charges will apply even if the reservation is not cancelled in full. Gateway changes for air and name changes for cruise, air, land and other add-ons are considered cancellations. Cancellations must be telephoned to NCL's Reservations Department by your travel agent. Depending on when the cruise is canceled, cancellation charges will be assessed as stated on the Cancellation Fee Schedule.
All Cruises (on or before April 30, 2022)
| Days Prior to Departure |
Cancellation Charge Per Guest |
| 61< - Days |
0% |
| 60 - 50 Days |
25% |
| 49 - 29 Days |
50% |
| 28 - 15 Days |
75% |
| 14> - Days |
100% |
* *Deposits are refundable until 61 days prior sailing.
* Attention: For bookings made using Buy One Get One Half Off or Buy One Get One Free (paying applicable taxes only) promotions special conditions apply. For these promotions, deposit payments become non-refundable from time of booking.
Last Modified: 10/05/2023
All Cruises (May 1, 2022 and beyond)
| Days Prior to Departure |
Cancellation Charge Per Guest |
| 90< - Days |
0% - no charges |
| 89 - 75 Days |
Deposit paid will be lost |
| 74 - 50 Days |
25% |
| 49 - 29 Days |
50% |
| 28 - 15 Days |
75% |
| 14> - Days |
100% |
* *deposits refundable until 90 days prior sailing.
* Attention: For bookings made using Buy One Get One Half Off or Buy One Get One Free (paying applicable taxes only) promotions special conditions apply. For these promotions, deposit payments become non-refundable from time of booking.
Last Modified: 10/05/2023
No refunds will be made in the event of interruption or cancellation by any passenger after commencement of the cruise. Requests for refunds must be in writing to Norwegian Cruise Line. Cruise tickets, air tickets, transfer coupons and/or vacation package vouchers must be returned before a refund can be made. Refund processing time is about 3-4 weeks. Air tickets issued by our Air/Sea Department for passengers on our Air/Sea programs are refundable only to Norwegian Cruise Line. Group passenger policies may differ. Norwegian Cruise Line's Payment and Cancellation Policy is subject to change without notice. Haven
Cancellation Policies are subject to change by the cruise line. For the most current Norwegian Cruise Line and Refund Policies, please refer to the Norwegian Cruise Line website or a Norwegian Cruise Line brochure.
Link to Norwegian Cruise Line cancellation policies: http://www.ncl.com/about/cancellation-fee-schedule
