Paul Gauguin Cruises Cancellation and Refund Policy
Cancellation Updates:
Recent updates have been made to cancellation schedules and refund guidelines for various cruise lines. Contact your Sales Agent or our Customer Service department online, via email, or by phone at 1-800-427-8473 and ask about potential opportunities for flexible cancellation policies, rebooking opportunities and other options.
Paul Gauguin Cruises' Temporary Cancellation Policy
NEW [Temporary] Policy: June and July 2020 sailings: if you prefer to cancel your booking completely, a Future Cruise Credit (FCC) will be issued for the amount of the cancel fee, less any fees imposed by the airline/hotels. The FCC will be valid for cruises through 2021 aboard the ms Paul Gauguin. Cancel fees have been amended to 10% (cruise only fares) for cancellations received 31 days prior to sailing for departures through July 29, 2020.
Effective Date: March 10, 2020
Sailing Window: Sailings through July 2020
Product Eligibility: Existing reservations
Do you have a Paul Gauguin Future Cruise Credit? Click to see Future Cruise Credit FAQs and special Future Cruise Credit offers.
The following cancellation charges will apply to any cancellation by guests:
Standard Policy
| Days Prior to Departure |
Cancellation Charge Per Guest |
| Booking - 181 Days |
Administrative Fee of $250 per person |
| 180 - 91 Days |
25% of Full Fare per person |
| 90 - 0 Days |
No refund |
Last Modified: 10/25/2022
For this purpose, "Departure Date" means the date the sea, air/sea or air/sea/land program first departs and "Full Fare" means the full cost of any cruise, hotel or air component purchased from PGS or PGPS. Some components may have different refund and/or cancellation policies and penalties and, if so, these will explained at time of booking.
Cancellation Policies are subject to change by the cruise line. For the most current Paul Gauguin Cruises and Refund Policies, please refer to the Paul Gauguin Cruises website or a Paul Gauguin Cruises brochure.
Link to Paul Gauguin Cruises cancellation policies: https://www.pgcruises.com/legal-privacy
