Avalon Waterways Health & Safety Protocols
When you're ready to travel again, Avalon Waterways is here to support you. Your safety, as well as the safety of employees and partners, has always been a top priority, which is why new physical distancing and cleaning measures have been put in place on all tours. Avalon's new Cruising with Confidence policy features new health and safety procedures from the moment you arrive to the moment you leave, without taking away from having the time of your life.
Avalon Waterways Ship Safety
Avalon's unique Suite Ship design means extra space throughout the ship. With 15% fewer guests than the average river cruise, Avalon assures that each guest has room to stretch out and relax. Ship capacity is being reduced further, per local requirements, for even more space onboard.
Additional dining areas have been also been established to ensure safe social distancing during meals, and Avalon will adjust the ratio of guides and coaches for excursions, as required, accounting for safe distances while in port.
- Use of electrostatic disinfecting systems
- Disinfection of all dining areas between meals
- Disinfection of all shared items like umbrellas, bicycles and other Adventure Center items
- Disinfection of all goods prior to loading on the ship
- Ongoing crew training in protective equipment use and hygiene
- Deep disinfection of each stateroom between cruises, including:
- Use of disinfectants and cleaning materials that meet or exceed the highest CDC standards
- Soft goods in each stateroom (mattress, sofa, window coverings, chairs, etc.) sanitized between cruises
Avalon Waterways Cleaning Protocols
Avalon goes the extra mile to ensure your home away from home, your Avalon ship, is clean and safe throughout your voyage. This includes enhanced cleaning and hygiene protocols, followed with the utmost diligence, including twice daily stateroom cleaning and hourly cleaning of the ship's common areas. Lounges and Dining Rooms receive special attention before and after each use.
Avalon Waterways Air Safety
In addition to unique Open-Air Balcony stateroom design, promising both fresh air and wide-open perspectives, the air in Avalon Waterways' ships is not circulated between staterooms; only within an individual stateroom and mixed with clean, fresh, outside air.
Avalon Waterways Crew Safety
Healthy crews help keep a healthy cruise, and Avalon goes to great lengths to ensure that's the case. Medical certificates for each crew member are required prior to start of sailing season, and daily temperature checks have been instituted along with regular health screenings. Social distancing is enabled in the crew quarters as well as throughout each ship.
- Cruise Directors, Adventure Hosts, dining, housekeeping and reception staff, drivers and local guides wear face masks when with guests, ensuring the spread of joy, not germs, while also making masks available to guests, as needed, throughout your journey.
- Key crew members are trained in First Aid and CPR, as well as enhanced health and safety protocols
- They're supported 24/7 by local offices, who are well-equipped to handle on-trip issues
- They have extensive local knowledge to help enjoy your destination safely, including information on navigating your shore excursions with confidence, as well as a host of independent exploration options.
Avalon Waterways Boarding Safety
- Onboard health screening, including touch-free temperature-check, for all guests and crew. Guest temperatures will be checked at embarkation and when returning to the ship throughout the cruise. If any guest shows signs of sickness or have a high temperature, your Cruise Director will assist in finding local medical facilities.
- Direction and details on social distancing throughout your cruise.
- Luggage disinfection prior to boarding the ship (with a team wearing gloves and masks).