Step by Step Guide: How To Complete Norwegian Cruise Line's Online Check-In

Step by Step Guide: How To Complete Norwegian Cruise Line's Online Check-In Norwegian Cruise Line's Online Check-In

By , Cruise Specialist   |  March 01, 2013      ( Comments)

Now that you have booked your Norwegian Cruise (exciting!) it is very important that you complete your Norwegian Cruise Line Online Check-In.

The information you enter when you complete your Norwegian Online Check-In, or Pre-Registration as it is also known, is required by the Department of Homeland Security prior to departure. This specific guest information is required by law, and used for internal security screening. Failure to provide this information in advance may result in your boarding being denied.

Sounds very serious, but it is to ensure your safety at sea! You can complete Norwegian’s Online Check-In up until 24 hours prior to your departure date.

To make this go as quickly as possible it is important for you to gather the information you need before you begin. Here is a checklist that will help.

  • First and Last Legal Names (as they appear on the passport or birth certificate)
  • Ship, Sail Date and Norwegian Reservation Number (series of 8 numbers)
  • Norwegian Past Passenger Latitudes Member Number (if applicable)
  • Contact Information (included permanent address and telephone number)
  • Passport Details (passport number, country and expiration)
  • Emergency contact person (name and phone number)

When you’re ready, just visit this link to begin the Check-In process.

You may also access the portal by visiting www.ncl.com. Find the tab in blue at the top of the page marked ‘Get Ready For Your Cruise’ and underneath this you can select the second option ‘Online Check-In’ from the drop down menu.

If you have not done so already, you must register an online user account in order to complete your online check-in with Norwegian.

If you already have a username and password, please log in, select your reservation and skip to Beginning the Online Check-In instructions below.

New User Registration

  • You will just need to provide your first name, last name and date of birth.
  • Select YES or NO: If you have a current Norwegian cruise select yes and provide your ship, sail date and reservation number. If you do not have a current reservation, simply select no.
  • Select YES or NO: If you have sailed with Norwegian before and have a past guest Latitudes Member Number you would like to add to your profile. If you do not know your Latitudes number, you are able to search for it here as well. Select No if this will be your first time cruising with Norwegian.
  • Activate your account with providing a username, password, telephone number and email address
  • Click ‘Create Account’ button!

Beginning the Online Check-In

Now that you have created an account, you will be directed to your profile’s homepage ‘My Vacation Home’. This is your homepage dashboard that will feature news, coupon offers, dining information and more.

But, you want to select the blue tab at the top listed ‘VACATION SUMMARY’. Now just click on the ‘START CHECK-IN’ box in yellow, which guests you would like to complete and you’re on your way!

There are four categories of information required:

1. Personal Info: Date of Birth, Birth Nation, Country of Citizenship, Preferred Language and Email Address

2. Contact Info: Permanent Address, Telephone Numbers, Emergency Contact and Emergency Contact Number

3. Proof of Citizenship: Select the Document Type you will be bringing Passport, State Issued Birth Certificate, Certificate of Naturalization or Report of Birth Abroad.

In addition to your proof of citizenship document, proof of identity must also be presented on embarkation day for all guests 16 years of age or older (i.e., valid driver’s license that includes a photograph, or government identification card, that includes a physical description). For up to date immigration information please visit: http://www.getyouhome.gov.

If you are bringing a passport you will need to provide: Passport Number, Passport Issuing Country and Expiration Date

4. Ticket Contract: Acceptance of the Cruise Ticket Contract

Save the information and proceed to the Next Guest. If you don’t have all of the information at once you can save what you do have then go back in to edit or add information later.

After each guest has provided the necessary information, you are done with Norwegian’s Online Check-In!

You will then either be prompted to download your Norwegian eDocs or will be notified when they are ready. eDocs are your boarding passes for the ship. eDocs will be available online when the online check-in is complete, your booking is paid in full, air arrangements are finalized, and your departure is less than 60 days away.

Your onboard expense account for purchases on the ship will be activated the first day of your cruise upon check-in at the cruise terminal. Sign up by establishing your method of payment with a credit card (Visa®, MasterCard®, American Express®, Discover®, Diners Club®), travelers checks or cash.

What to do after you complete Norwegian’s Online Check-In

Once you’re done with the pre-registration, scroll down just a bit and look directly under your Reservation At-a-Glance details. You will find many categories to explore: Itinerary & Planned Activities, Pre-Pay Service Charges, Guests, Ship, Stateroom, Air Hotel & Transfers, What You Need to Know Before You Go.

Hit the plus [+] sign to the right of each category and you will find a boatload of information regarding your itinerary, ship details, stateroom details and anything associated with your particular cruise.

When you’re ready to plan some fun, select the blue tab at the top of your screen labeled ‘EXPLORE AND PLAN’. Here you can view shore excursions offered for your itinerary, make dinner reservations, peruse spa treatments and other onboard activities.

If you experience any difficulty during the online check-in process, we would be happy to offer assistance. Please call iCruise.com toll free at 800-i-CRUISE [800-427-8473] or email us with any questions here.

When is your next Norwegian Cruise?


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